Safety Protocols


The Grand Summit Hotel
Moving forward safely, together….

Dear Travel Partners:
In light of the serious health risks that the Covid 19 virus presents, in addition to all of our normal, very thorough cleaning practices, the Grand Summit Hotel has implemented the following additional procedures:

Staff:
All staff are required to have their temperature taken upon arrival to work, with forehead digital thermometer.
All staff are required to wear masks in common areas of the hotel and with any exchange of conversation, while maintaining their 6 ft. social distance requirement.
All staff is required to wash their hands thoroughly several times a day with warm soapy water, for a minimum of 20 seconds.

Front Desk and Lobby:
All front desk agents wear masks, and offer masks to guests as they check in, if they are not already wearing a face covering.
At all times, hand sanitizer readily available on front desk counter for guest use.
Plexiglass Sneezeguards are being installed on approximately June 5th to put a safe distance between guest and agent. Currently, awaiting delivery.
Individual sanitation station stands will be located at Front Door and Elevator Landing in the lobby. Currently, awaiting delivery.
Lobby soft surfaces sprayed with Lysol disinfectant every 3-4 hours.
Door surfaces, handles and elevator buttons disinfected every 3-4 hours.
Stairwell rails wiped down with disinfectant every 3-4 hours.
Restrooms cleaned routinely, several times a day. More frequently, based upon occupancy and hotel events.
Floors mopped daily with disinfectant.

Guestrooms:
Guestrooms are cleaned and sanitized upon checkout, for short term (1 or 2 night) length of stays. In addition to regular room cleaning, a second check of cleanliness is done by Housekeeping Supervisor and the room is sealed off for 24 hours, with a sticker notating when the room is ready for check in, and that no one has entered since being inspected.
For guestrooms that are occupied 3 days or longer, upon checkout, the room is sprayed, stripped and sanitized. Room is not re-opened for 48 hours, and then is followed up with a Deep Clean procedure. Room not rented again for 24 hours. Room rotation is done by floors. All floors receive deep clean once a month. Occupancy is limited to accommodate these sanitizing schedules.

Fitness Center:
Disinfectant Station installed offering fresh paper towels and individual disinfectant spray containers for pre and post use by guest.
Staff does wipe down every 3-4 hours, with or without usage.

Products:
As always, the Grand Summit Hotel only utilizes the number 1 sanitizing products from EcoLab for all surface disinfecting and all laundry care.

Food & Beverage:
Continental Breakfast is offered daily in all individually wrapped items, such as muffins, lemon cake, fruit cups, juices, cereal, milk and coffee. Disposable tableware and cups used all throughout the hotel.
Room Service delivery is available daily between 4:30PM and 8:00PM. No cash transactions.  All items must be charged, so delivery agent can hand off safely wrapped meals with very  limited guest interaction. Both gloves and masks are worn by delivery agent.

Overall:
In addition to the enhanced steps we’re taking for your safety and ours, we also adhere to all of
the guidelines placed before us either at the federal, state or local level.
We look forward to hosting your staff, clients and colleagues again in the very near future.

The Staff and Management of the Grand Summit Hotel


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